Abid Solihin | Freelancing Malaysia

Abid Solihin Learning & Development Executive

2 years experience 0 projects worked Malaysia

RM10.00 /hr RM0 earned

C++ ProgrammingCustomer ServiceData AnalystData EntryEducation

Struggling to make sense of your data? I specialize in transforming raw numbers into interactive, visually compelling dashboards that provide clear and actionable insights. With expertise in Power BI, Tableau, and Excel, I create customized reports tailored to your business needs. My approach ensures that complex data is presented through intuitive graphs and charts, making it easy to understand and utilize for decision-making. With years of experience in data analysis and visualization, I deliver fast, high-quality results while maintaining clear and effective communication. Let’s turn your data into meaningful insights. Contact me today to get started.

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Work Experiences

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CRM Executive
Allianz Partner Malaysia
October 2024 - Now
I focus on building trust-based relationships with clients to foster long-term loyalty and satisfaction. By understanding their unique needs and preferences, I ensure that every interaction is meaningful and contributes to a positive customer experience. My approach centers on listening to clients, addressing their concerns, and delivering personalized solutions that exceed expectations.
A key aspect of my work is analyzing customer data to drive tailored engagement strategies. By leveraging insights from customer behavior and preferences, I design and implement CRM campaigns that are aligned with client needs. This data-driven approach allows me to create targeted initiatives aimed at improving customer retention and identifying opportunities for growth, such as cross-selling.
I collaborate closely with internal teams, including operations, to ensure a seamless and efficient service experience for clients. This teamwork is essential in maintaining high levels of customer satisfaction and in driving the overall success of the business. Through consistent communication and strategic alignment, I contribute to a customer-centric approach that benefits both clients and the organization.
Learning & Development Executive
Suria KLCC
August 2023 - March 2024
I supported the recruitment process for interns and employees and facilitated onboarding programs for new hires. I developed the 2024 Training Calendar for Suria KLCC and coordinated employee engagement initiatives for the year. I organized career fairs and internship programs for the Marketing and Finance departments, while overseeing the management of purchase order payments. Additionally, I was responsible for designing and publishing the Suria KLCC Monthly E-Newsletter and managing various administrative tasks within the office.

Certification

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Python Bootcamp
Udemy
March 2025 - December 2025
I have completed a Python Bootcamp, showcasing my proficiency in Python programming for data analysis, automation, and problem-solving. This training covered key concepts such as data structures, functions, libraries like Pandas and NumPy, and real-world applications. It highlights my ability to write efficient code, manipulate data, and develop analytical solutions.
Tableau Certificate
DataCamp
May 2022 - May 2025
I have earned a Tableau Certificate, demonstrating my proficiency in data visualization and analytics. This certification validates my ability to create interactive dashboards, analyze complex datasets, and generate meaningful insights. It showcases my expertise in transforming raw data into visually compelling and data-driven storytelling to support informed decision-making.
SQL Certificate
DataCamp
May 2022 - May 2025
I have earned a DataCamp SQL Certificate, demonstrating my proficiency in SQL for data analysis. This certification validates my ability to query databases, filter and aggregate data, perform joins, and optimize queries. It showcases my expertise in extracting and analyzing structured data to support data-driven decision-making.

Education

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Bachelor of Science (Mathematics)
Universiti Teknologi Malaysia
April 2019 - August 2023

Profile of Abid Solihin

Portfolio

Work History (0)

Work Experiences

CRM Executive

Allianz Partner Malaysia

October 2024 - Now

Learning & Development Executive

Suria KLCC

August 2023 - March 2024

Certification

Python Bootcamp

Udemy

March 2025 - December 2025

Tableau Certificate

DataCamp

May 2022 - May 2025

SQL Certificate

DataCamp

May 2022 - May 2025

Education

Bachelor of Science (Mathematics)

Universiti Teknologi Malaysia

April 2019 - August 2023

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