👋 Hi there! I’m a professional telesales agent with nearly 3 years of experience in sales and customer service. I specialize in cold calling, lead generation, appointment setting, and customer engagement to help businesses increase their sales and retain clients.
✅ What I Offer:
✔ Cold Calling & Telemarketing (B2B & B2C)
✔ Lead Generation & Appointment Setting
✔ Customer Service & Follow-ups
✔ Sales Pitches & Objection Handling
✔ Data Entry & CRM Management
I’ve worked under Coca-Cola Singapore Bronze since 2023, handling high-volume calls and assisting clients efficiently. I can confidently communicate with customers, close deals, and build strong relationships to boost your business success!
💡 Why Choose Me?
✔ Proven sales experience with a successful track record
✔ Excellent communication & persuasion skills
✔ Fast, reliable, and detail-oriented work
✔ 100% client satisfaction guaranteed
Let’s work together! Send me a message, and let’s discuss how I can help grow your business. 🚀
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• Contact existing customers to promote products and process their orders.
• Address customer inquiries and provide accurate information about products.
• Identify customer needs and close sales effectively.
• Maintain and update customer information in the database.
• Manage customer complaints and ensure timely resolution.
• Achieved or exceeded quarterly sales targets consistently.
• Handle Outlook office emails for customer correspondence and internal communication.
• Manage customer inquiries and support through WhatsApp.
• Always maintaining sales target 80% above monthly.
• Resolved customer issues with an 80% satisfaction rate, improving retention.
• Trained and mentored 5 new team members, enhancing team performance.
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Best Customer Management Executive (Coca-Cola Telesales) Q3/2022
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.