Agkalya Rajaindran | Freelancing Malaysia

Agkalya Rajaindran Administrative

15 years experience 0 projects worked Malaysia

RM15.00 /hr RM0 earned

AccountingAdministrative SupportEmail HandingPayroll

A dedicated and detail-oriented administrative professional with experience in front desk operations, customer service, document management, and office administration. Skilled in handling daily administrative tasks, coordinating with clients, and maintaining efficient workplace operations. Committed to delivering excellent service and contributing positively to organizational success.

Work History (0)

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Work Experiences

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Receptionist & Administrative Assistant
Radiant Global ADC Sdn Bhd
January 2012 - December 2016
Managed front desk operations, including visitor management, call handling, and professional
corporate correspondence
Provided comprehensive administrative support to sales and technical teams, including
documentation preparation, quotation processing, and record management
Coordinated internal communications across departments to ensure efficient workflow and timely
task execution
Maintained accurate inventory records and supported stock monitoring to ensure operational
consistency and control
Organized and maintained structured filing systems, ensuring timely processing and retrieval of
critical administrative documents
Utilized UPS system for billing, invoicing, and transaction documentation with high accuracy
Assisted in hardware procurement processes, including purchase coordination and supplier
communication
Administrative Executive
Courts Malaysia Sdn Bhd
January 2017 - December 2018
Conducted comprehensive contract review and compliance verification to ensure alignment with
internal policies, legal standards, and audit requirements
Strengthened document governance by developing and maintaining structured filing systems,
improving accessibility and audit preparedness
Coordinated with internal departments to resolve discrepancies, clarify contract terms, and ensure
accuracy of official records
Monitored contract lifecycle processes, ensuring timely execution, renewal tracking, and full
documentation compliance
Supported audit processes by preparing verified records and ensuring all documentation met
regulatory and internal control standards
Customer Service Executive
Aegis BPO Malaysia (AirAsia)
January 2019 - December 2020
Handled high-volume customer inquiries and resolved booking-related issues efficiently
Assisted customers with reservation processing, amendments, and travel-related requests
Maintained accurate documentation and ensured compliance with company policies and
procedures
Prepared operational reports and supported daily administrative coordination
Managed customer escalations professionally while maintaining service quality standards
Supported team performance monitoring and workflow efficiency
Senior Admin Executive
Rashid Azlan Security (M) Sdn Bhd
January 2021 - May 2023
Managed daily administrative and financial operations across multiple company entities
Handled payroll processing, SST compliance, statutory submissions, and license renewals
Maintained full-set accounts using QuickBooks and prepared management reports
Ensured accurate documentation, billing processes, and organized record management
Coordinated recruitment activities and supported workforce administration
Assisted in improving office workflow efficiency and administrative processes
Business Office Coordinator
ParkCity Medical Centre
May 2023 - Now
Managed daily front office operations, patient registration, and billing processes with accuracy and efficiency.
Handled insurance documentation, Guarantee Letter (GL) verification, and account coordination.
Resolved billing discrepancies and customer account issues while maintaining high service
standards.
Monitored daily collections, reconciliations, and administrative reporting processes.
Coordinated with multiple departments to ensure smooth workflow and operational efficiency.
Supported compliance procedures and maintained accurate administrative documentation.
Assisted in training and guiding junior staff to improve team productivity and service quality.

Certification

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Basic Life Support (BLS)
ParkCity Medical Centre
January 2023 - December 2026

Education

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sijil pelajaran malaysia
pudu english secondary school
January 2006 - December 2011

Profile of Agkalya Rajaindran

Work History (0)

Work Experiences

Receptionist & Administrative Assistant

Radiant Global ADC Sdn Bhd

January 2012 - December 2016

Administrative Executive

Courts Malaysia Sdn Bhd

January 2017 - December 2018

Customer Service Executive

Aegis BPO Malaysia (AirAsia)

January 2019 - December 2020

Senior Admin Executive

Rashid Azlan Security (M) Sdn Bhd

January 2021 - May 2023

Business Office Coordinator

ParkCity Medical Centre

May 2023 - Now

Certification

Basic Life Support (BLS)

ParkCity Medical Centre

January 2023 - December 2026

Education

sijil pelajaran malaysia

pudu english secondary school

January 2006 - December 2011

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