Aida A Lukman | Freelancing Malaysia

Aida A Lukman Customer Service and sales acquisition

2 years experience 0 projects worked Malaysia

RM10.00 /hr RM0 earned

Administrative SupportCustomer ServiceExcelTyping

Experienced e-commerce professional (Shopee) with skills in customer service, partner acquisition, and onboarding. Involved in end-to-end processes including prospecting, contract handling, training, POSM delivery, and operational support. Detail-oriented, reliable, and able to work efficiently in fast-paced environments.

Portfolio

Procurement & Buyer Operations

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Work Experiences

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Customer Service Representative (Contract)
Prudential Services Asia Sdn Bhd
October 2022 - January 2023
Handled 80–100 daily customer interactions while maintaining service quality, updated customer records with accurate documentation, and identified customer needs to recommend suitable products or solutions.
Sales Executive
Iral Services
April 2024 - May 2025
Developed product knowledge to provide tailored customer recommendations, prepared accurate quotations and invoices, negotiated with customers to convert leads into sales, and handled reports and documentation using Microsoft Office applications.
BSC Acquisition Executive – SPX Express
Bighire Sdn. Bhd
April 2026 - Now
Managed end-to-end retail partner acquisition within assigned territories, successfully securing 30+ partners while consistently meeting weekly targets, including prospecting, contract signing, POSM delivery, and onboarding training.

Education

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Diploma In Tourism Management
Universiti Teknologi MARA
November 2016 - February 2019
Bachelor Degree in Tourism Management
Universiti Teknologi MARA
March 2020 - February 2022

Profile of Aida A Lukman

Portfolio

Work History (0)

Work Experiences

Customer Service Representative (Contract)

Prudential Services Asia Sdn Bhd

October 2022 - January 2023

Sales Executive

Iral Services

April 2024 - May 2025

BSC Acquisition Executive – SPX Express

Bighire Sdn. Bhd

April 2026 - Now

Education

Diploma In Tourism Management

Universiti Teknologi MARA

November 2016 - February 2019

Bachelor Degree in Tourism Management

Universiti Teknologi MARA

March 2020 - February 2022

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