Alex Lee | Freelancing Malaysia

Alex Lee Sales Operation Business Partner

15 years experience 0 projects worked Malaysia

RM15.00 /hr RM0 earned

Administrative SupportBusiness AnalystBusiness Plans

Diverse industry exposure across telecommunications, manufacturing, engineering, finance shared services, call center operations, tobacco, BPO, documents & data management sectors.
Involved & contributed to the implementation of a new incentive management system project that reduce the incentives processing period from 6 weeks to 2 weeks with 100% accuracy.
Skilled in Excel, reporting, pipeline & sales forecasting, professional presentations & performance tracking while being an active AI tools user (Gemini AI, ChatGPT, CoPilot, Claude).
Experienced in Sales Operation management & Sales Incentive management, with cross-functional support in HR, finance, analytics/reporting & order management cycle.
Effective stakeholder management with experience collaborating & communicating with senior leadership & regional teams across APAC & Europe.
Delivered training to new hires on various topics including Sales ops process & sales incentive structures.
Self-driven professional capable of working independently while contributing effectively within team environments.
Experienced in guiding and training junior executives in various areas of Sales Incentives Management and Sales operations support.

Work History (0)

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Work Experiences

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Sales Operation Business Partner
Iron Mountain
October 2024 - March 2026
* Delivered sales operations support across APAC of 9 countries for a team of 30 Sales & solution specialist, providing data-driven insights, reporting, and analytics to support strategic decision-making by utilising the centralised resources within Global Sales Operations.
* Acted as primary point of contact for sales compensation, resolving inquiries in less than 48 hours and improving compensation transparency.
* Analyzed sales attainment trends and presented performance insights to regional leadership to drive revenue optimization by providing the areas of focus.
* Co-developed and maintained pipeline, bookings, and forecast dashboards,
improving data accuracy and sales visibility.
* Supported annual sales compensation planning and quota allocation, ensuring alignment with global policies.
* Managed Quota-Setting, territory alignment, account mapping, and sales
hierarchy updates within CRM systems and supported APAC Sales Management
team with new employee setup/admin tasks.
* Enabled sales teams through training on best practices, dashboards, KPI tracking,
and compensation structures.
* Led and contributed to regional Sales Operations projects and process
improvements across APAC which includes.
* Collaborated with cross-functional stakeholders (Sales, Finance, HR) to improve
operational efficiency and reporting accuracy.
* Guiding and knowledge sharing with junior team members from other regions on
sales operations best practices and incentive processes.

Certification

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AI Mastery in Gemini & ChatGPT
Coursiv
February 2026 - February 2026

Education

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Bachelor Degree - Finance & Marketing
University of Technology, Sydney
June 2004 - November 2009

Profile of Alex Lee

Work History (0)

Work Experiences

Sales Operation Business Partner

Iron Mountain

October 2024 - March 2026

Certification

AI Mastery in Gemini & ChatGPT

Coursiv

February 2026 - February 2026

Education

Bachelor Degree - Finance & Marketing

University of Technology, Sydney

June 2004 - November 2009

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