Profile of AL -Fathahul Khalim
AL -Fathahul Khalim customer experience and data entry Customer Service Excellence: Proficient in managing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction and retention. Strong communication skills with the ability to interact effectively with diverse customers, ensuring a positive experience.
Data Entry Accuracy: Skilled in entering, updating, and maintaining data with high accuracy and attention to detail. Adept at using various data entry software and CRM systems to manage customer information, transaction records, and service details.
Problem Solving & Support: Capable of identifying customer needs and providing tailored solutions through timely data entry and follow-up, ensuring that customer queries are addressed promptly and correctly.
Business Plan Development: Experienced in drafting comprehensive business plans that include market analysis, financial projections, competitive analysis, and operational strategies. Skilled in presenting clear, actionable goals and timelines to support business growth.
Market Research & Analysis: Proficient in conducting market research to identify customer needs, industry trends, and business opportunities, ensuring that business plans are aligned with current market conditions.