Amar Ashiddiq | Freelancing Malaysia

Amar Ashiddiq Logistic & Customer Service Expertise

8 years experience 0 projects worked Malaysia

RM20.00 /hr RM0 earned

Administrative SupportCustomer ServiceCustomer Support

Experienced Shipping and Warehouse Executive with over 7 years in logistics and customer service roles, specializing in import and export documentation, warehouse management, and logistics coordination. Demonstrated expertise in managing shipping schedules, documentation compliance, and customer service. Adept at utilizing advanced shipping systems and ERP tools to streamline processes and ensure timely delivery.

Portfolio

Freelance Shipping & Logistics Consultant (Malaysia)

Work History (0)

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Work Experiences

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Senior Customer Service & Documentation Executive
KMTC Line (M) Sdn Bhd
February 2018 - February 2024
Customer services
• Assisting on responding emails and Customers care for any inquiry to import shipment and related fields
• Attending to customer service calls for any inquiry on import shipment such as E-do releasing, manifest or arrival notice and import related matters.
• Handling of complaints from forwarding/freight forwarding and shipping company.
• Attend to daily enquiry and query from customer even not related to my own department matters.
• Assist and guide customers on how to surf company website.
• Attend to assist customer whenever got unexpected problems and help till got best solution for the problems.
Import Executives
• Declare arriving vessel manifest before the vessel arrived such as sending arrival notice to the importer/customers.
• Update containers on the vessel into port terminal systems.
• Submit BL customs manifest related to shipping line import manifest(K4).
• Submit dangerous goods LPK declaration for import shipment at LPK dagangnet systems.
• Update report related company systems matters to HQ (Korea) for import department.
Logistic
• Handling container idling movement with LPK and MNR DND control
team.
• Manage return empty container movement upon discharges to empty
depot.
• Collect and manage container deposit from consignee (customer).
• Provide report & send notice to customer on damage container.
• Follow up with LPK for auction container matters.
Senior Shipping Executive
LH Plus Sdn Bhd
February 2024 - Now
Shipping and Warehouse
Export Documentation.
• Planning Export booking schedule and arrange containers movement orders for
customer.
• Declare Export booking orders whether sea freight or air freight with forwarding
agents and shipping liners.
• Document submission such as SI, Customs paper (K2), MJPEA, P3 and P5
Forms, Forms 92, Create Invoice and Packing List
• Key in quantity, checking price and create invoice for invoices and financing.
Logistic
• Key in stock in and stock out product into Monitor G5 ERP system.
• Responsible in managing items/goods to be export.
• Responsible in managing which goods to loads into container.
• Dealing with haulages for import and export container schedule movement.
Warehouse
• Handling import shipment to received raw materials for production.
•Received D/O and manage warehouse space to receive raw materials.
• Liaising with customs officers for any import and export products matter such as
checking HS code, checking Forms or documents and etc.

Education

Add work education to your profile. (optional)

Diploma of Education, Business, Management, Marketing, and Related Support Services
Universiti Teknologi MARA
June 2011 - December 2013
Bachelor of Business Administration - BBA, International Business
Universiti Teknologi MARA
April 2018 - February 2021

Profile of Amar Ashiddiq

Portfolio

Work History (0)

Work Experiences

Senior Customer Service & Documentation Executive

KMTC Line (M) Sdn Bhd

February 2018 - February 2024

Senior Shipping Executive

LH Plus Sdn Bhd

February 2024 - Now

Education

Diploma of Education, Business, Management, Marketing, and Related Support Services

Universiti Teknologi MARA

June 2011 - December 2013

Bachelor of Business Administration - BBA, International Business

Universiti Teknologi MARA

April 2018 - February 2021

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