I am a Senior Customer Service professional with extensive experience supporting customers and resolving complex issues with empathy and care. I specialize in handling escalations, guiding teams, and fostering strong relationships built on trust and clear communication. Known for my approachable style and problem-solving skills, I’m passionate about creating positive customer experiences and turning challenges into opportunities.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.