Profile of Norhafiza Hamzah

Norhafiza Hamzah Mrs
6 years experience 0 projects worked Remote
RM100.00 /hr RM0 earned
Adobe IllustratorAdobe PhotoshopCustomer ServiceCustomer SupportMicrosoft Word

Greeting Madam/Sir. My name is Norhafiza and I am interested to be part of the organization where I can fully utilize my skills and significant contribution to the success of the employer and at the same time enhance individual achievement. Looking forward to receive a positive reply from your side.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Service

    Conduent Business Services Sdn Bhd

    November 2017 - June 2018

    I assisted customers by addressing their needs and providing solutions to their inquiries, ensuring a positive experience. I maintained clear communication with each customer, actively listening to their concerns and taking the necessary steps to resolve issues promptly, with a focus on achieving high customer satisfaction.

  • Currency Exchange officer

    Bank Islam Malaysia Berhad

    August 2018 - June 2020

    I was responsible for managing the treasury department, specifically overseeing currency exchange operations. My role involved effective cash management for multiple currencies, ensuring accurate and timely exchanges. Additionally, I liaised with money changers to handle the disposal and replenishment of currencies, ensuring optimal currency availability and compliance with financial regulations.

  • Sales support

    Trescal Malaysia Sdn Bhd

    March 2022 - June 2022

    I was responsible for monitoring sales and overseeing the performance of the sales team, as well as recording and analyzing sales data. Additionally, I provided office support to both individuals and teams, performing various clerical duties to ensure the office operated smoothly and efficiently.

  • Tiktok Live Host

    Visual Emotion Sdn Bhd

    June 2023 - November 2023

    I was responsible for driving sales and achieving targets, providing support to both individuals and teams, while consistently developing new plans and strategies to improve performance and reach goals.

  • Contact Centre

    United Overseas Bank Berhad

    December 2023 - February 2024

    I was responsible for assisting customers with a wide range of inquiries on credit card. I provided timely and effective solutions to customer issues, ensuring their concerns were addressed and resolved efficiently.

  • Freelance Graphic Designer

    Shopee

    March 2024 - Now

    As a freelance graphic designer, I have gained extensive experience in designing a variety of visual materials, including logos, banners, stickers, name cards, and invitation cards. I work closely with clients to understand their vision and deliver unique, creative designs that reflect their brand identity.

Education

  • Sijil Pelajaran Malaysia

    SMK Bukit Sawa

    January 2007 - December 2011

  • Sijil Tinggi Pelajaran Malaysia

    SMK Bukit Sawa

    January 2012 - December 2013

  • Degree

    Universiti Teknologi Mara (UiTM)

    September 2014 - August 2018