Greeting Madam/Sir. My name is Norhafiza and I am interested to be part of the organization where I can fully utilize my skills and significant contribution to the success of the employer and at the same time enhance individual achievement. Looking forward to receive a positive reply from your side.
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I assisted customers by addressing their needs and providing solutions to their inquiries, ensuring a positive experience. I maintained clear communication with each customer, actively listening to their concerns and taking the necessary steps to resolve issues promptly, with a focus on achieving high customer satisfaction.
I was responsible for managing the treasury department, specifically overseeing currency exchange operations. My role involved effective cash management for multiple currencies, ensuring accurate and timely exchanges. Additionally, I liaised with money changers to handle the disposal and replenishment of currencies, ensuring optimal currency availability and compliance with financial regulations.
I was responsible for monitoring sales and overseeing the performance of the sales team, as well as recording and analyzing sales data. Additionally, I provided office support to both individuals and teams, performing various clerical duties to ensure the office operated smoothly and efficiently.
I was responsible for driving sales and achieving targets, providing support to both individuals and teams, while consistently developing new plans and strategies to improve performance and reach goals.
I was responsible for assisting customers with a wide range of inquiries on credit card. I provided timely and effective solutions to customer issues, ensuring their concerns were addressed and resolved efficiently.
As a freelance graphic designer, I have gained extensive experience in designing a variety of visual materials, including logos, banners, stickers, name cards, and invitation cards. I work closely with clients to understand their vision and deliver unique, creative designs that reflect their brand identity.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.