Profile of Assiahti Assrini Binti Kasmabudin

Assiahti Assrini Binti Kasmabudin Admin Coordinator
8 years experience 0 projects worked Remote
RM25.00 /hr RM0 earned
Administrative SupportBookkeepingCopy WrittingCRMCustomer ServiceCustomer Support

Operations & Administrative Management

  • Experienced in managing daily operations, coordinating teams, and ensuring smooth workflow execution.
  • Skilled in preparing reports, maintaining documentation, tracking operational performance, and improving administrative processes.
  • Strong ability to handle multiple priorities, meet deadlines, and support business objectives.

Team Coordination & People Management

  • Experienced in coordinating and supporting teams, including manpower planning, task allocation, and performance monitoring.
  • Skilled in communicating company updates, procedures, and operational requirements to team members.
  • Able to provide guidance, training support, and resolve workplace issues effectively.

Project & Process Coordination

  • Experienced in coordinating projects, tracking progress, following up on action items, and ensuring timely completion.
  • Strong problem-solving skills with the ability to identify process gaps and recommend improvements.
  • Familiar with workflow optimization and system implementation to improve productivity.

Customer Service & Stakeholder Communication

  • Strong communication skills with experience liaising with internal teams, external parties, and service providers.
  • Able to handle enquiries, coordinate requirements, and maintain positive working relationships.

Inventory & Resource Management

  • Experienced in monitoring stock levels, managing replenishment processes, and coordinating with warehouse/suppliers.
  • Skilled in maintaining accurate records and ensuring efficient resource utilization.

Systems & Reporting Skills

  • Proficient in using Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Familiar with CRM systems, digital workflow platforms, and operational tracking tools.
  • Able to analyse data and prepare reports to support decision-making.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Deputy Business Manager

    Mumsme Sdn Bhd

    February 2019 - Now

    ● Manage daily operations of the Coordinator Team and relevant business processes.
    ● Guide and support team members to ensure smooth operations and service delivery.
    ● Oversee staff rostering and workload distribution.
    ● Responsible for managing therapist work equipment and inventory control.
    ● Assist in compiling data for therapist monthly payroll processing.
    ● Lead and manage therapist training operations, including new staff onboarding.
    ● Conduct interviews, recruitment, and training of new team members.
    ● Supervise team performance, provide regular feedback, and implement efficiency
    improvements.
    ● Propose and implement work improvement plans to meet and exceed performance
    targets.
    ● Lead the PNSG Coordinator team in achieving organizational goals and KPIs

Education

  • Malaysian Higher School Certificate

    SMK Skudai

    June 2015 - December 2016

    Currently further studies Bachelor of Management With Honours at Open University Malaysia.