Profile of Azman Nurhakim

Azman Nurhakim IT Support
3 years experience 0 projects worked Malaysia
RM0 earned
Adobe IllustratorAdobe PhotoshopBook Cover DesignCustomer SupporteBook DesignEdittingExcelGraphic DesignIllustrationLogo DesignMarketingPoster DesignPrint Layout DesignProduct DescriptionsProject ManagementSocial MediaUI DesignUX Design

In real life, I’m IT Support. A creative freelancer skilled in editing, illustration, and versatile task completion. Let’s bring your vision to life!

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Technical Support Engineer

    DELLTONE SERVICE

    August 2024 - Now

    -Hardware Support: Diagnose and resolve end-user PC hardware issues including CPU, UPS, and
    -Hardware Administration: Manage inventory control of IT hardware and register assets in AD
    -Hardware Upgrades: Execute IT hardware upgrades, including the installation and setup of new equipment as needed.
    -Software Support: Troubleshoot and resolve end-user software and application issues, including Windows, ERP systems, and antivirus software.
    -Software Administration: Oversee local machine user rights, email configurations,
    -Software Updates: Implement patching and installation of new software, including MS Windows and FedEx applications.
    -Case Management: Update and close assigned cases using the PDSM ticketing system,
    ensuring timely resolution and documentation.

  • IT Intern

    ONECREATORS SDN BHD @ GIGI COFFEE

    March 2024 - August 2024

    -Expertly troubleshoot hardware and software issues across devices, ensuring seamless
    operations for employees.
    -Configure intricate LANs and WANs, bolstering network security and connectivity with adept router and firewall setups.
    -Manage user accounts, software installations, and system monitoring, specializing in Windows administration.
    -Create and maintain crucial technical documentation, safeguarding IT processes for future
    reference.
    -Support transformative IT projects, like HQ network enhancements, under senior mentorship, driving technological advancements

  • Promoter

    GIANT HYPERMARKET, PUTRA HEIGHTS

    March 2023 - March 2023

    Collaborated with the promotional team to meet and exceed event-specific sales and targets

  • Stocktaking

    CD SOLUTION SDN. BHD

    June 2022 - October 2022

    Check and record all the inventory (books, documents, articles, etc) in Taylor’s University Library.

Education

  • Bachelor of Computer Science (Computer System and Networks) with Honours

    UNIVERSITI MALAYSIA PAHANG

    October 2020 - March 2024