Profile of Peng Kwong Chen
Peng Kwong Chen Web Design / SEO / Graphic Design Customer Service Skills, Telemarketing, Website Design HTML, Computer Repair And Maintenance, Computer Repair And Troubleshooting, Network Troubleshooting, Adobe Photoshop
Work History (0)
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Work Experiences
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Grab Driver
Grab
August 2016 - Now
Grab Driver
Freelance Website & Graphic Designer
Justclick.com.my
October 2010 - Now
Design, layout and coding of a website. Involved with the technical and graphical aspects of a website – how the site works and how it looks. Also be involved with the maintenance and update of an existing site.
After establishing the target audience for a website and identifying the type of content it will host, a web designer/developer will:
write the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
test the website and identify any technical problems
upload the site onto a server and register it with different search engines.Web designer/developer skills:
have skills in software programming and graphics
have creativity and imagination
be adaptable and able to pick up new techniques
have good interpersonal and communication skills
keep up to date with advances in computer technology and how this affects the business environmentGraphic Design
– Adobe Fireworks, Photoshop, Dreamweaver, Illustrator
– Corporate Identity (Logo, Name Card, Stationery)
– Brochure, Leaflet
– Bunting, Banner, Online banners
– Pdf docs,
– Website psd design (no codings)
– Signboard, Billboard
– Photo editing, retouching
– Basic Video editingDesigner
MBI International Sdn Bhd
June 2014 - December 2014
Personal Loan Agent / Consultant
eKoperasi Service Sdn Bhd
October 2010 - December 2014
Represent to most of the banks Koperasi Loan :- Kowaja, MBSB, Kospend, Gemilang..etc…
Consultant to most of the Government sector for Personal Loan / Morgage / AutomobileTask:
– Specialist in Telemarketing on Government Sector Personal Loan
– Calculation on overlapping current account to others account / Others Balance Transfer
– Consultant Personal Account (Biro Angkasa) enquiry, status, personal detail update& etc …Telemarketing Executive
Kannal Solution Sdn Bhd
July 2008 - October 2010
Handling inbound and outbound calls, by enquiry, sales and technical support, on subscriber for all Astro subscriber for sign up package for Astro On Demand service and enquiry on billing, technical assistant support based on service unavailable state, and package enquire based on their existing packages upgrade or downgrade.
Trader
Caspo Inc.
October 2005 - July 2008
Monitoring on different sports gaming market odds value and adjustment based on the market value for all sports gaming and casino .
Job Task:
– Analyze all daily News and statistics for all soccer market and matches
– Odds value management and comparison
– Analyze on member bets statistic and performance report
– Analyze matches head to head performance and past matches statistic
– Reports and adminCustomer Service Executive
Celcom (M) Berhad
June 2003 - August 2005
Handling all inbound calls as listed below :
– General billing & accounts enquiries
– Technical problem & services support.
– Promotion & Offer
– Packages & Plan charges
– ReportsCustomer Service Consultant
SRG Asia Pacific Sdn Bhd
November 2000 - April 2003
Handling all kinds of inbound and outbound calls as below: (Astro Bhd & Maxis Bhd Project)
– General enquiries
– Billing and accounts
– Technical support and troubleshooting
– Promotion & Offer
– ReportsOutbound call:
– Current Offering package and Promotion
– Exclusive special offer / promotion
– Feedback / General Comments
Education
Add work education to your profile. (optional)
SPM
S.M.K. Jalan San Peng
January 1995 - January 2000