am experience in digital marketing, customer relationship management (CRM), recruitment, and business operations within the business industry. Skilled in social media marketing, loyalty programme development, talent acquisition, and customer engagement strategies. Currently pursuing a Master of Corporate Governance while expanding expertise in business management and digital transformation.
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Managed and maintained the company’s presence on Dianping (大众点评), including customer engagement, content updates, and platform operations.
Collaborated with the Digital Marketing team in managing Xiaohongshu marketing campaigns and content promotion activities
Designed and implemented WhatsApp AI auto-reply systems to enhance customer service efficiency and response times.
Assisted in end-to-end recruitment activities through Ricebowl, including job posting, candidate sourcing, candidate screening, interview coordination, and conducting interviews.
Designed and updated restaurant menus, including menu layout, pricing structure, bilingual content preparation, and promotional materials.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.