Profile of MUHAMMAD SHAHIZAN BIN RAMLEE

MUHAMMAD SHAHIZAN BIN RAMLEE Mr
5 years experience 0 projects worked Malaysia
RM12.00 /hr RM0 earned
Copy WrittingCover Letter WritingCustomer ServiceCustomer SupportData EntryEdittingExcelMicrosoft WordVideo productionWordPress

Dear Person In charge. I am excited to apply for the position. With my strong attention to detail, fast typing skills, and experience using tools like Microsoft Excel or Google Sheets, I am confident in my ability to handle your data needs efficiently. In my previous roles, I managed specific data tasks, maintaining accurate records, entering customer data, ensuring accuracy and meeting tight deadlines. I take pride in delivering high-quality work and am quick to learn new systems and processes. I am eager to bring my skills to you and contribute to your team’s success. I would be happy to discuss my qualifications further in an interview. Thank you for considering my application. Sincerely, [Shahizan]

Work History (0)

  • There are no activities yet.

Work Experiences

  • technical support agent

    TDCX MALAYSIA

    April 2024 - December 2024

    TECHNICAL SUPPORT TEAM (CHAT), SEPTEMBER 2024 – CURRENT
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    Walk customers through the process of installing the software on their machines and starting up the program for the first time
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    Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
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    Send technical documentation to customers who have lost or misplaced theirs
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    Assume remote control over customers’ computers when necessary to resolve problems
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    Make hardware recommendations for customers whose machines cannot support the software

Education

  • BACHELOR DEGREE IN FINANCE

    UITM

    February 2013 - May 2015