Profile of MUHAMMAD SHAHIZAN BIN RAMLEE

MUHAMMAD SHAHIZAN BIN RAMLEE Mr
5 years experience 0 projects worked Malaysia
RM12.00 /hr RM0 earned
Copy WrittingCover Letter WritingCustomer ServiceCustomer SupportData EntryEdittingExcelMicrosoft WordVideo productionWordPress

Dear Person In charge. I am excited to apply for the position. With my strong attention to detail, fast typing skills, and experience using tools like Microsoft Excel or Google Sheets, I am confident in my ability to handle your data needs efficiently. In my previous roles, I managed specific data tasks, maintaining accurate records, entering customer data, ensuring accuracy and meeting tight deadlines. I take pride in delivering high-quality work and am quick to learn new systems and processes. I am eager to bring my skills to you and contribute to your team’s success. I would be happy to discuss my qualifications further in an interview. Thank you for considering my application. Sincerely, [Shahizan]

Work History (0)

  • There are no activities yet.

Work Experiences

  • technical support agent

    TDCX MALAYSIA

    April 2024 - December 2024

    TECHNICAL SUPPORT TEAM (CHAT), SEPTEMBER 2024 – CURRENT

    Walk customers through the process of installing the software on their machines and starting up the program for the first time

    Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem

    Send technical documentation to customers who have lost or misplaced theirs

    Assume remote control over customers’ computers when necessary to resolve problems

    Make hardware recommendations for customers whose machines cannot support the software

Education

  • BACHELOR DEGREE IN FINANCE

    UITM

    February 2013 - May 2015