I am a detail-oriented Administrative Assistant with over eight years of experience in administrative support, data entry, records management, document control, and report preparation. Throughout my career, I have developed strong skills in data verification, online research, database management, and maintaining accurate records while meeting deadlines. My experience as an Audit Assistant has strengthened my analytical thinking, attention to detail, and ability to identify and verify information with precision. I am proficient in Microsoft Excel, Word, and other Microsoft Office applications, and I am committed to delivering high-quality, accurate, and reliable work. Whether it’s researching company information, organizing data, or managing documentation, I take pride in producing results that exceed client expectations through professionalism, efficiency, and clear communication.
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• Administrative Support: Provide daily administrative support to ensure smooth departmental operations.
• Data Entry & Record Management: Maintain accurate records, update databases, and organize departmental documentation.
• Report Preparation: Prepare reports, compile data, and assist in generating administrative statistics.
• Document Control: Process official correspondence, maintain filing systems, and ensure proper document organization.
• Public Service Coordination: Assist with public enquiries, appointment scheduling, and coordination of departmental activities.
• Compliance & Office Operations: Support compliance with administrative procedures while managing office supplies and general operational tasks.
• Internal Audit Support: Assisted internal audit activities and reviewed operational processes.
• Statement Evaluation: Evaluated statements, records, and supporting documents for accuracy.
• Finding Identification: Identified audit findings, risks, and improvement opportunities.
• Report Analysis: Analyzed reports and data to support audit reviews and recommendations.
• Internal Control Assessment: Assessed internal controls, systems, and process effectiveness.
• Report Documentation: Prepared, edited, and proofread audit reports and official documents.
Achievement
• Excellent service Award (2023)
• License Processing: Managed and processed license applications according to departmental procedures.
• Data Management: Maintained licensing records, data entry, and document updates.
• Report Preparation: Prepared reports and compiled licensing-related information.
• Data Analysis: Analyzed licensing data to support departmental activities.
• Document Review: Edited and proofread official documents and correspondence.
• Franchise Operations: Managed daily franchise operations and provided administrative support to ensure smooth business activities.
• Content & Social Media Management: Developed content, managed social media platforms, and supported brand awareness activities.
• Marketing & Branding Support: Designed promotional materials, pamphlets, and branding content for business campaigns.
• Data Management & Reporting: Performed data entry, maintained records, and prepared monthly summary reports.
• Documentation & Communication: Edited and proofread documents while coordinating information between internal teams and franchise operations.
• Customer Communication: Answer incoming phone calls, emails, and live chat messages promptly.
• Administrative Support: Provided administrative assistance to support daily corporate and public relations activities.
• Data Management: Managed data records, performed data entry, and maintained accurate departmental information.
• Report Preparation: Compiled data, prepared reports, and assisted in departmental analysis activities.
• Document Editing & Proofreading: Reviewed, edited, and proofread official documents, reports, and communication materials.
• Translation & Communication Support: Provided English–Malay translation services for organizational documents and correspondence.
Achievement
• Good Performance Award (2018)
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ENGLISH – A
BAHASA MELAYU – A-
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.