Profile of Fadzleen Qistina
Fadzleen Qistina SHRM-CP Certified I am a detail-oriented Virtual Assistant and HR & Payroll professional with 4 years of experience in HR Operations, payroll administration, and business support, alongside experience providing administrative assistance to insurance agents.
I help businesses and professionals stay organised by managing essential administrative tasks, maintaining accurate records, and following up on outstanding matters.
My areas of expertise include:
Virtual Assistant & Administrative Support
Data entry, document preparation, and record management
Payment tracking and follow-ups
Spreadsheet management and administrative reporting
Client communication and follow-up coordination
Insurance Administrative Support
Tracking client premium payments and outstanding payments
Following up with clients on payment matters
Assisting insurance agents with claim submissions and documentation
Monitoring claim status and coordinating follow-ups
Maintaining organised client records
HR & Payroll Administration
Monthly payroll processing and payroll data verification
Employee onboarding and offboarding documentation
Attendance, leave, overtime, and claims administration
Employee records and HRMS management
HR letters, policies, SOPs, and company handbook preparation
Probation and performance assessment coordination
I am committed to delivering accurate, confidential, and well-organised administrative support with clear communication and timely follow-ups.
Whether you need ongoing administrative assistance or specialised HR and insurance back-office support, I can help streamline your daily operations so you can focus on your core business activities.
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