Profile of Farahin Azharah

Farahin Azharah Virtual Assistant | Admin Support, Data Entry & Insurance Renewals
8 years experience 0 projects worked Malaysia
RM40.00 /hr RM0 earned
Administrative SupportData EntryEmail HandingExcelVirtual Assistant

I am an experienced Administrative Support professional with hands-on experience in data entry, document management, quotation preparation, insurance renewals, and general administrative tasks.

I help businesses and busy professionals stay organised by providing reliable, accurate, and efficient administrative support.

My services include:

  • Virtual Assistant and administrative support
  • Data entry and data organisation
  • Email and document management
  • Insurance renewal follow-ups and administrative processing
  • Quotation preparation and information retrieval
  • Record keeping and updating databases
  • Other general administrative tasks as required

Why work with me?

  • Strong attention to detail and accuracy
  • Organised, responsible, and dependable
  • Able to handle repetitive administrative tasks efficiently
  • Committed to meeting deadlines and maintaining confidentiality
  • Flexible part-time availability for remote work

I understand the importance of accurate records, timely follow-ups, and smooth administrative processes. My goal is to help you save time so you can focus on growing your business.

I am available for ongoing part-time support as well as specific administrative projects.

 

Let’s work together to make your daily operations easier and more organised!

Work History (0)

  • There are no activities yet.

Work Experiences

  • Assistant Senior Admin Executive

    TH Insurance Broker

    June 2026 - Now

    Manage Motor Insurance Renewals: Oversee the end-to-end renewal notice workflow for over 350+ motor insurance policies monthly, achieving a 98% on-time renewal rate.

    Quotation Generation & Processing: Draft and dispatch competitive motor insurance quotations for corporate and individual clients, reducing average turnaround time from 24 hours to under 4 hours.

    Information Retrieval & Data Integrity: Efficiently retrieve and verify policyholder data, driving history records, and vehicle details from internal databases and external portals with 99.5% accuracy.

    Client Support & Coordination: Act as the primary point of contact for client renewal inquiries, successfully resolving complex policy discrepancies and retaining 92% of expiring accounts.

    Process Optimization: Assisted senior management in digitizing physical filing systems, cutting document retrieval time by 30% and saving 10 hours of administrative labor per week.

  • Site Access Management Specialist

    EDOTCO (M) Sdn Bhd

    January 2026 - March 2026

    System Management: Administered the EASI site access system, managing maintenance and rollout applications for internal teams and vendors.

    Process Efficiency: Optimized the approval workflow, achieving a 70% reduction in manual tracking time while maintaining a 90% timely approval rate.

    Stakeholder Coordination: Liaised with landlords, building management, and local authorities to secure essential site permits and maintenance approvals.

  • Regional Business Administrator

    EDOTCO (M) Sdn Bhd

    June 2022 - December 2025

    Financial Operations: Utilized Microsoft Dynamics 365 (D365) to manage and process Non-Pukal Electricity invoices for 100+ sites.

    Payment Tracking: Ensured meticulous payment tracking and compliance with company policies for all regional vendor and utility submissions.

    Executive Support: Provided secretarial support to the Regional Head, managing travel arrangements, high-level reports, and regional events.

    Records Governance: Maintained accurate regional documentation, including organizational charts and employee data

  • Regional Business Administrator

    On Site Service Sdn Bhd

    September 2019 - June 2022

    HR Representative: Served as the primary HR point of contact for the Southern Region, managing all onboarding and offboarding procedures.

    Personnel Compliance: Managed the registration and renewal of staff/vendor IDs and handled the distribution of Safety PPE.

    Regional Oversight: Coordinated administrative activities and provided reporting support to the Head of Region

  • Graduate Trainee (SL1M)

    Celcom (M) Berhad

    August 2018 - August 2019

    Front-line Relations: Delivered customer service and resolved product/service issues while managing visitor security systems.

    Business Growth: Supported promotional activities and revenue targets through effective com

  • Front Office Assistant

    KSL Resort, D'Esplanade Residence, Malaysia

    January 2016 - July 2018

    Financial Administration: Managed owner unit payments and insurance, ensuring all milestones were met within strict deadlines.

    Account Management: Monitored tenant movements and assisted the Executive Accountant with customer data processing

Certification

  • Certificate in Human Resource Management

    UK E-Certificate

    May 2026 - May 2026

Education

  • B.Sc (Hons) Hotel Management

    Universiti Teknologi Mara, Malaysia

    December 2012 - December 2014

  • Diploma in Hotel Management

    Universiti Teknologi Mara, Malaysia

    September 2009 - September 2012