With over four years of experience in administration, finance, sales, and office management, I specialize in streamlining operations and supporting teams efficiently. Proficient in QuickBooks, Shopify, and financial tracking, I excel in e-commerce management, procurement, and vendor relations. My background also includes a Diploma in Pastry and Bakery, where I was recognized as Best Student. I am now offering freelance services in administration, finance, and customer service, bringing organization, accuracy, and efficiency to every project.
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• Manages routine accounting tasks such as accounts receivable/payable, and refunds to maintain clear financial records.
• Liaise with external accountants to ensure timely and accurate monthly bookkeeping and SST submissions.
• Liaise with auditors, banks, and external parties as necessary to facilitate smooth financial operations.
• Prepare monthly sales summaries and compile payment gateway reports for accurate financial tracking.
• Oversees the QuickBooks system to create and process quotations and invoices, and ensuring all documentation is accurate.
• Oversees Shopify platform management, handling product listings and customer accounts, with seamless QuickBooks integration for financial accuracy.
• Oversee inventory management between the outlet and HQ, ensuring optimal stock levels.
• Provides comprehensive B2B sales support, managing order processing, customer inquiries, and invoicing to enhance client satisfaction.
• Maintains organized filing systems and accurate documentation for streamlined record-keeping and compliance.
• Supports minor procurement activities, coordinating vendor relations and restocking of pantry supplies, stationery, and maintenance services.
• Coordinates office maintenance and repairs, ensuring a clean, functional, and organized work environment for all staff.
• Provided key administrative support by managing emails, documentation, and filing to optimize office efficiency.
• Handled SQL system for generating quotations, invoices, and purchase orders.
• Prepared monthly staff summaries, tracks attendance, overtime, and leave.
• Maintained petty cash logs and coordinates production work orders and delivery schedules for timely order fulfillment.
• Assisted in tender preparation, drafting documents and organizing files to meet project requirements.
• Managed confidential files and prepared meeting minutes, supporting seamless project communication.
• Generated monthly reports and performed various administrative tasks to ensure smooth project operations.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.