Profile of Fauziana Daud

Fauziana Daud Customer Service/ Administration
5 years experience 0 projects worked Remote
RM30.00 /hr RM0 earned
Copy WrittingCRMCustomer ServiceCustomer Support

“Highly motivated and customer-centric professional with 4+ years of experience in providing exceptional customer service online. Proven ability to manage inquiries, resolve issues, and maintain positive customer relationships using a variety of communication channels (e.g., email, chat). Proficient in [mention specific software or tools like CRM, ticketing systems, etc.] and dedicated to ensuring customer satisfaction and driving repeat business. Excellent communication, problem-solving, and conflict resolution skills.” 

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Work Experiences

  • BUSINES DEVELOPMENT EXECUTIVE

    NINJA VAN MALAYSIA SDN BHD

    November 2023 - Now

  • CUSTOMER SERVICE REPRESENTATIVE

    J&T MALAYSIA SDN BHD

    December 2019 - July 2023