I’m an experienced Key Account Manager, and I absolutely thrive in the exciting world of fashion, especially when it comes to the fantastic realm of e-commerce. With 6 awesome years under my belt, I’ve gain my skills in providing top-notch client support while maintaining a strong work ethic. I’m a true team player, and excellent communication, decision-making, and adaptability skills, perfect for keeping up with the fast pace of this industry. But wait, there’s more to me than just work! When I’m not rocking it as a Key Account Manager, you’ll find me unleashing my creative side in the world of graphic design. It’s my passion project and a total blast!
https://www.linkedin.com/in/intan-shahid/
https://intanshahid.my.canva.site/portfolio-intan-shahid
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Leading the Fashion team in terms of merchant acquisition, account management and day to day projects that contribute to the long term goals of the company.
On-board potential sellers/brand owners/business owners leveraging product opportunities and business initiatives locally. Manage and review online merchandise presentation to ensure the categorisation, imagery, copy, pricing, site placement and promotional tags are accurate and meet brand standards.
Curating & Managing fashion labels e-retail positioning. Managing in terms of brand acquisition, brand management and day to day projects that contribute to the long term relationship goals of the company.
Communicate with customers through multiple communication channels, including phone, email, and live chat, to address inquiries and provide prompt assistance.
Managing a of group of key accounts in terms of their day to day schedule, travels, claims, events, meetings, reports and more. Act as the front lines of the company, the first person to communicate with the key accounts.
Facilitate effective communication between Finance and Network Service Executives. Bridge the gap and promote a better understanding between the two departments while managing and controlling the Market Development Fund (MDF).
Ensure the front desk welcomes guests positively, and executes all administrative tasks.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.