Profile of Joyce T
Joyce T Miss Dedicated and detail-oriented Malay Language graduate with teaching certification and experience in customer service, translation, tutoring, and content creation.
WORK EXPERIENCE
Customer Service Representative (Weight Loss Product Company)
2022
Handled customer inquiries via chat and messaging platforms.
Provided product information and after-sales support.
Assisted customers with orders, complaints, and follow-ups.
Maintained professional communication and customer satisfaction.
Freelance Translator
Malay → Chinese | English → Chinese
2025
Translated educational materials, messages, and documents accurately.
Ensured cultural and linguistic accuracy.
Delivered translations within deadlines.
Tutor (Primary School)
2022 – Present
Provided tutoring in Bahasa Melayu for primary school students.
Assisted students with writing, reading, and comprehension.
Designed engaging learning activities and worksheets.