Customer service & client relations
Travel & visa management
Administration & technical writing
Project management & planning
Communication: Malay & English
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Managed Umrah and tourist visa applications, ensuring proper procedures.
Coordinated accommodation, transportation, itineraries, insurance, and tours for clients.
Liaised with hotels and travel agents in Madinah, Makkah, and Jeddah for reservations.
Led marketing initiatives and participated in tourism exhibitions such as MATTA Fair and MASUM.
Provided updates and guidance to branches on new procedures and regulations.
Prepared travel packages and costing.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.