Profile of Merey Kanapyanova

Merey Kanapyanova Manager
1 year experience 0 projects worked Malaysia
RM8.00 /hr RM0 earned
Academic WritingContent WritingCopywritingCRMCustomer ServiceCustomer SupportStatisticsVirtual Assistant

I worked as a call center operator, where I communicated with clients, answered their questions, and helped resolve their issues. I also worked as an English tutor, teaching students basic grammar, speaking skills, and helping them improve their communication abilities. Overall experience – 1,2 year

I am able to communicate effectively with people, explain information clearly, and work in stressful situations. I have experience in customer service, teaching, and basic organizational skills.

Languages:

Russian (native level)

English – c1 (certified)

Work History (0)

  • There are no activities yet.

Work Experiences

  • English Teacher

    self-employed

    June 2023 - March 2024

  • Call Center Operator

    LEVITA DUBAI

    January 2026 - May 2026

    — Handling inbound and outbound calls
    — Consulting clients on the company’s products and services
    — Processing inquiries, complaints, and customer feedback
    — Maintaining a high level of service and customer loyalty
    — Handling objections and resolving conflict situations
    — Maintaining the customer database and recording data in a CRM system / spreadsheet
    — Processing applications, orders, and providing customer support
    — Following company communication standards and call scripts