Dedicated Customer Service Specialist with over 8 years of experience in Order Management, Shared Services, and Logistics Coordination. Highly proficient in using enterprise systems including SAP ERP, SAP CRM, Salesforce, and Oracle to manage complex customer data and order lifecycles. Proven track record in handling high-volume inquiries, resolving B2B/B2C complaints, and collaborating with cross-functional teams (Logistics/Finance) to ensure on-time delivery. Seeking a challenging role in Order Management or Specialized Customer Support within an MNC environment.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.