NORAFESA SHAHARUDDIN | Freelancing Malaysia

NORAFESA SHAHARUDDIN Manufacturing System Specialist | Customer Support

22 years experience 0 projects worked Remote

RM25.00 /hr RM0 earned

Administrative SupportCopywritingCustomer ServiceData AnalystData EntryManufacturingPhotographyProofreadingTechnical WritingTesting / QA

My name is Norafesa binti Shaharuddin, a results-oriented MIES Engineer with extensive experience in manufacturing systems, customer service, and digital content creation. Throughout my career, I have developed strong skills in project coordination, team leadership, technical documentation, and process improvement.

I am currently seeking to transition from the engineering and manufacturing sector into a remote-based role where I can leverage my transferable skills. I am particularly interested in opportunities within customer service, content writing, administrative support, or other suitable professional disciplines that allow me to contribute effectively while continuing to grow my expertise.

Portfolio

Norafesa Shaharuddin | Engineer, Writer & Customer Service Professional

Work History (0)

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Work Experiences

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Banking Operation Support Executive
HSBC Electronics Data Processing (M) Sdn Bhd
January 2004 - December 2006
Voice Authorisation Centre for HSBC UK and Regional
Payment Processing Team for HSBC Australia/New Zealand
System Analyst
Flextronics (M) Sdn Bhd
November 2007 - September 2009
Designed and managed manufacturing traceability system,
worked closely with customer (XEROX US & UK) for system
integration.
Test Engineer
Venture Pintarmas Sdn Bhd
March 2010 - December 2013
Managed and maintained department database & server.
Lead engineering group for surgical imaging PCBA testing,
debug and RMA
Lead Quality Assurance
Mysysnet Sdn Bhd
May 2014 - January 2015
Prepared test plan, performed User Acceptance Testing and
wrote user manuals for software before deployment at sites.
MIES Engineer
EDMI Electronics (M) Sdn Bhd
September 2017 - Now
Managed manufacturing traceability system, support users’
requests & maintained production database. Prepared Work
Instructions for all software installed and run in production.

Education

Add work education to your profile. (optional)

Sijil Pelajaran Malaysia
MRSM Terendak, melaka
January 1992 - December 1996
GCE A-Level
Warwickshire College
September 1997 - June 1999
STEM – Physics, Chemistry & Mathematics
BEng (Hons) Computing & Communication Systems Engineering
University of Manchester Institute of Science & Technology
September 1999 - June 2003

Profile of NORAFESA SHAHARUDDIN

Portfolio

Work History (0)

Work Experiences

Banking Operation Support Executive

HSBC Electronics Data Processing (M) Sdn Bhd

January 2004 - December 2006

System Analyst

Flextronics (M) Sdn Bhd

November 2007 - September 2009

Test Engineer

Venture Pintarmas Sdn Bhd

March 2010 - December 2013

Lead Quality Assurance

Mysysnet Sdn Bhd

May 2014 - January 2015

MIES Engineer

EDMI Electronics (M) Sdn Bhd

September 2017 - Now

Education

Sijil Pelajaran Malaysia

MRSM Terendak, melaka

January 1992 - December 1996

GCE A-Level

Warwickshire College

September 1997 - June 1999

BEng (Hons) Computing & Communication Systems Engineering

University of Manchester Institute of Science & Technology

September 1999 - June 2003

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