Administrative professional with 5+ years of hands-on experience in office administration, documentation management, data entry, and front-line customer service across healthcare, enterprise, and quality assurance environments. Proven ability to manage high-volume records, maintain confidential files with zero discrepancies, and coordinate cross-functional office operations that keep daily workflows running without disruption. Holds multiple HR and project management certifications, with a practical track record of improving filing efficiency, supporting multidepartment teams, and delivering accurate administrative output under deadline pressure
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