Profile of Norliana Mazni
Norliana Mazni Professional Islamic Takaful Advisor 📧 norlianamazni87@gmail.com
📞 012-2217087
PROFESSIONAL SUMMARY
A motivated and dedicated professional with experience in agency administration, client servicing, and Takaful advisory. Skilled in client relationship management, documentation, sales support, and administrative operations. Seeking remote or work-from-home opportunities that leverage administrative, customer service, or sales skills.
WORK EXPERIENCE
Takaful Advisor
AIA Public Takaful Bhd
December 2020 – March 2025
Provided consultation and advisory on Takaful protection plans including income protection, medical coverage, and hibah.
Assisted clients with policy management, claims processing, and policy servicing.
Conducted financial needs analysis and recommended suitable protection solutions.
Built and maintained strong client relationships through consistent follow-ups and after-sales service.
Agency Administration Executive
The Pacific Insurance Bhd
February 2018 – February 2019
Managed agency administrative tasks and supported daily operations.
Prepared reports, maintained records, and handled documentation.
Coordinated with agents and supported the agency management team in operational matters.
EDUCATION
Diploma in E-Secretary
SKILLS
Fast typing & accurate data entry
Microsoft Excel, Word & PowerPoint
Client servicing & relationship management
Time management & organization
Communication & teamwork
Quick learner & adaptable
Availability: 9 AM – 1 PM (suitable for part-time/remote work)