A detail-oriented and adaptable professional with over five years of experience in administration, HR support, and operations. Experienced in managing payroll, expenses, website updates, hotel platforms, and rental property operations across Malaysia and the United Kingdom. Skilled in remote work, coordinating daily business operations, and supporting directors with administrative and operational tasks. Known for strong organization, reliability, and clear communication.
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• Manage and update the company website and hotel booking platforms.
• Handle staff salary processing and monthly operational expenses.
• Oversee rental property operations in Malaysia and the United Kingdom.
• Coordinate administrative matters and support daily business operations.
• Provide administrative and operational support to the director.
• Perform data entry for accounting and sales-related records with accuracy and confidentiality.
• Maintain spreadsheets containing customer information, invoices, and performance data.
• Support social media posting, lead tracking, and promotional activities.
• Communicate with clients and team members to coordinate ongoing tasks.
• Support documentation and workflow organization for remote operations.
• Source and screen candidates for courier and logistics positions through social media and online recruitment channels.
• Conduct initial interviews and shortlist suitable candidates for client review.
• Maintain recruitment databases and candidate pipelines.
• Communicate with candidates throughout the recruitment process.
• Support recruitment requirements according to project scope and timelines.
• Provided administrative and operational support for an international education company.
• Handled invoicing, scheduling, documentation, and data-entry tasks.
• Maintained accurate financial and operational records.
• Responded to student, client, and partner enquiries professionally.
• Supported reporting and preparation of presentations.
• Entered and updated production and HR-related data accurately in ERP systems.
• Prepared employee attendance, leave, overtime, and monthly roster information.
• Compiled HR documents, correspondence, and administrative records.
• Monitored shipment schedules and supported logistics coordination.
• Maintained filing and inventory systems.
• Worked with different departments to support accurate and timely administrative processes.
• Prepared invoices, dispatch notes, packing lists, and export documentation for international clients.
• Maintained customer, pricing, and product information in ODMS.
• Coordinated with internal departments to validate production orders before shipment.
• Responded to customer enquiries regarding billing, shipping, and documentation.
• Resolved administrative and customer issues promptly.
• Prepared monthly sales and operational reports for management review.
• Supported daily logistics operations, scheduling, staff deployment, and workflow coordination.
• Assisted HR with recruitment, onboarding, payroll, attendance, and employee records.
• Processed invoices, quotations, and financial documentation.
• Communicated with clients and supported customer-related matters.
• Assisted with social media marketing and digital communication.
• Maintained administrative and operational records.
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Business & Science Social – Pass
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.