Profile of Nur Farhana Ismail
Nur Farhana Ismail Project & Operations Expert I am a project and operations expert with PMP certification and MSc Reliability Engineering and Asset Management. I have 8 years of experience leading multidisciplinary projects including ERP rollout, facility development, process optimisation, asset management, and database management. With my credentials, I help businesses and teams improve performance, reduce costs, and simplify complexity through structured project execution, data-driven dashboards, and lean processes. My technical expertise extends to technical writing and documentation including budget reporting, cash flow forecasting, audit and tax queries, and proficiency in software tools such as SAGE, SAP, MS Project, Excel, Visio, draw.io. I bring my leadership experience to collaborate with diverse stakeholders from different regions including Malaysia, Thailand, Korea, Japan, UK, and more. I have a excellent English command that enables me to communicate effectively.
✨ Top services:
- Project charter/project report/PMO template setup
- Project planning, timeline, Gantt chart creation
- Risk register, assessment (RACI) and stakeholder register template setup
- CAPEX/OPEX/Project budget dashboard creation for tracking, analysis, and reporting
- SOP/workflow/business process mapping, development, design, and writing
- ERP system test case development, setup, UAT support, and user documentation
- Database management creation and setup
- Asset management setup (policy, register, classification, numbering system, retirement)
- Power BI dashboards and Excel automation
- Engineering/technical advisory encompassing failure analysis, root cause analysis, reliability design, and process improvement using Lean, Six Sigma, 8D, 5Whys, FTA, FMEA/FMECA, RBD, etc
- Process review and cost-saving recommendations (cost benefit analysis and financial modelling
Let’s work together to bring clarity, structure, and measurable results to your operations.