Responsibilities:
Supervised daily restaurant operations during assigned shifts, including staff coordination, customer service, and adherence to standard operating procedures (SOP)
Managed employee work schedules to ensure smooth and efficient shift transitions.
Maintained high standards of cleanliness, food quality, and customer service.
Handled cash transactions, prepared daily sales reports, and monitored inventory levels.
Provided basic training for new staff, ensuring a clear understanding of roles and expectations.
Resolved customer complaints professionally and ensured overall customer satisfaction.
Achievements:
Successfully improved night shift efficiency through better time and task management.
Recognized as “Shift Manager of the Month” twice for outstanding leadership and team performance.
Add work experience to your profile. (optional)
Add work education to your profile. (optional)
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.