Suriati Launting | Freelancing Malaysia

Suriati Launting Freelance

10 years experience 0 projects worked Malaysia

RM30.00 /hr RM0 earned

Administrative SupportCustomer ServiceData EntryMicrosoft WordTypingVirtual Assistant

I would describe myself as someone who is fast learner, easily to adapt with new work environment. Combined with my experience, I believe that I can make a valuable contribution to your organization. I see the position that posted by the company as the perfect next step in my career. In the position posted expect to be able to develop myself further as a professional. I might kind a new with the task but if I get the chance to train and guide from you, I believe I will perform the task very well.

Regards,

Suriati Launting.

Work History (0)

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Work Experiences

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Receptionist cum Supervisor
Skyville Zen Resort, Kundasang
April 2017 - March 2024
Responsible in administration office work.
Person in charge for hiring, screening and interview new staff.
Liaised between employees and managers and disseminated important business information.
Audited inventory records regularly for accuracy and completeness of information.
Investigated incidents and complaints involving assigned personnel.
Reviewed employee performance evaluations quarterly and provided feedback as needed.
Identified and resolved operational issues efficiently, utilizing strong problem-solving skills.
Maintained confidentiality of sensitive information obtained through job duties.
Developed effective working relationships with clients to ensure satisfaction with services provided.
Greeted visitors warmly and ensured they had a positive experience.
Answered phones professionally in accordance with organizational protocols.
Used proper telephone etiquette, answered calls and caller questions.
Provided superior customer service by responding to inquiries in an efficient and friendly manner.
Maintained accurate records of all incoming calls, messages, and visitors.
Answered questions about organization and provided callers with address, directions, and other information.
Developed effective working relationships with clients to ensure satisfaction with services provided.
Human Resources Assistant
Promenade Hotel, Kota Kinabalu
January 2016 - April 2016
Assist Human Resources Executive in daily office task.
Kept HR Office and common area tidy and clean.
Responsible to send important document to respected department for every day.
Assist HR Executive to plan and execute event that held in hotel.
Assist in data entry, files and staff.
Answered phones professionally in accordance with organizational protocols.
Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
Assist the HR Payroll (only for part timer schedule)
Maintained confidentiality of sensitive information in accordance with company policies.
Organized files both electronically and physically in an efficient manner making it easier for future reference.
Performed light clerical duties such as photocopying, faxing documents as required by
HR Executive.
Assisted with various administrative tasks to support office operations.
Receptionist
Pulau Tiga Lodge
July 2016 - February 2017
Greeted visitors warmly and ensured they had a positive experience.
Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
Provided superior customer service by responding to inquiries in an efficient and friendly
manner.
Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Maintained accurate records of all incoming calls, messages, and visitors
Kept reception and common areas clean and tidy,
removing trash and straightening magazines and couches
Typist (Clerk)
Pr-Komersil
October 2010 - August 2013
Maintained confidentially of sensitive information in accordance with company policies.
Organized files both electronically and physically in an efficient manner making it easier for future reference.
Provided administrative support for management team.
Typed meeting minutes and accurately summarizing key points discussed during the sessions.
Performed light clerical duties such as photocopying.
Edited completed work to correct grammar, spelling and punctuation.

Certification

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Foundatons; Data, Data, Everywhere
Coursera
April 2023 - May 2023
Data Analysis course by Coursera

Education

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Diploma in Business of Management
Cosmopoint College of Kota Kinabalu, Sabah
September 2013 - April 2016

Profile of Suriati Launting

Work History (0)

Work Experiences

Receptionist cum Supervisor

Skyville Zen Resort, Kundasang

April 2017 - March 2024

Human Resources Assistant

Promenade Hotel, Kota Kinabalu

January 2016 - April 2016

Receptionist

Pulau Tiga Lodge

July 2016 - February 2017

Typist (Clerk)

Pr-Komersil

October 2010 - August 2013

Certification

Foundatons; Data, Data, Everywhere

Coursera

April 2023 - May 2023

Education

Diploma in Business of Management

Cosmopoint College of Kota Kinabalu, Sabah

September 2013 - April 2016

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