Skills and Expertise
1. Data Entry
Proficient in typing with a speed of [insert WPM] and 98% accuracy.
Skilled in data collection, organization, and management using tools like Microsoft Excel, Google Sheets, and database software.
Experienced in handling large volumes of data, ensuring accuracy, and maintaining confidentiality.
Ability to create and maintain spreadsheets, generate reports, and perform data analysis.
Familiar with data cleansing, verification, and migration processes.
2. Education
Experience in tutoring, mentoring, and providing academic support to students of 5-12.
Skilled in creating educational materials, lesson plans, and assessments tailored to individual learning needs.
Proficient in using educational technology tools and platforms for online and in-person instruction.
Strong ability to explain complex concepts in simple, understandable terms.
Experience in administrative tasks related to education, such as maintaining student records and managing schedules.
3. Customer Service
Excellent communication skills, both written and verbal, with a focus on professionalism and empathy.
Proven ability to resolve customer inquiries, complaints, and issues promptly and effectively.
Experience in handling phone, email, and live chat support in fast-paced environments.
Skilled in building and maintaining positive relationships with customers to ensure satisfaction and loyalty.
Familiar with CRM tools like Zendesk, Salesforce, and HubSpot for managing customer interactions.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.