Profile of U Shian Tan
U Shian Tan SOP & Training Documentation Specialist RM30.00 /hr RM0 earned
Administrative SupportCopywritingMarket ResearchProduct SourcingProofreading
I help businesses turn messy processes and know-how into clear, professional documentation their teams can actually use.
With a background in product development and operations, I specialize in creating:
- Standard Operating Procedures (SOPs)
- Training guides and onboarding materials
- Process flowcharts and visual guides
- Formatted, polished presentation decks
- Research reports and competitor analysis
I understand what makes documentation actually get used — not just filed away. My work is clear, structured, and built for real teams to follow, whether you’re onboarding new staff, standardizing operations, or preparing for compliance and audits.
What I bring:
- Strong attention to detail and structured thinking
- Fast, reliable turnaround
- Clear communication throughout the project
- Experience across food & beverage, retail, and general business operations
If you need messy notes, voice memos, or rough ideas turned into something professional and usable — I’d love to help.
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