I bring hands-on, end-to-end experience across the full business lifecycle — from building products to scaling them through smart marketing, sales, and data-driven decisions.
Over the years, I’ve worn many hats and developed real, practical skills in:
Product Development — Taking ideas from concept to launch, refining based on real user feedback and market response.
Social Media & Content Creation — Planning and producing content that builds brand presence and drives engagement across platforms.
AI-Powered Workflows — Integrating AI tools into daily operations to boost efficiency in content creation, customer service, data analysis, and reporting — I don’t just use AI, I build systems around it.
Customer Service — Managing customer relationships with a focus on responsiveness, problem-solving, and long-term satisfaction.
Sales & Strategy Collaboration — Working cross-functionally to brainstorm strategies, close deals, and adjust direction based on market feedback.
Data Analysis & Progress Monitoring — Tracking KPIs, analyzing performance trends, and using data to guide decisions rather than guesswork.
What sets me apart is my ability to connect the dots between these areas — I don’t just execute tasks in isolation, I understand how content, sales, customer experience, and data all feed into each other to drive growth.
If you need someone who can think strategically, execute practically, and adapt quickly using modern tools (including AI), let’s talk about how I can help your project move forward.
Add work experience to your profile. (optional)
Cold call
Lead generation
Sales pitching
Quoting
Handling inquiries
Hitting KPI on monthly basis
Cold calling
Lead generation
Schedule appoint for salesperson
Servicing client
Provide trainings to merchant
Documentation/ Filling
Generating marketing ideas
Participate in Sales event
Liaises with Sponsor for Marketing events
Sales Pitching (when needed)
Cold call
Servicing clients (SG Based)
Handling inquiries
Hitting KPI on a daily basis.
– Sales role: Managing Inbound sales lead, including Pitching, follow up, closing, quoting & other.
– Customer service: Handling inquiries via email/ phone call/ Zoom meeting with client-based from MY, S.E.A & Europe
– Project Deployment: Requirements scoping, Create access, Setup Account, monitor client status after go-live, create manual guide (if needed), submitting suggestion to Korea HQ engineer team on monthly basis for improvising solution.
– Conflict resolving, Problem-solving & sourcing alternative.
– Reporting to Branch Manager & Korea HQ PIC.
– Product knowledge / module mastered: Accounting module, Production module, Inventory control module, Report generation, Sales module, staff scheduling module, etc.
– Conduct full-cycle sales: pitching, demonstrations, requirement scoping, proposal preparation, quotation, negotiation, and closing.
– Manage and grow a strong sales pipeline across F&B and Retail sectors.
– Coordinate with internal teams for onboarding, deployment, escalation, and project monitoring to ensure successful go-live.
– Provide after-sales service, relationship nurturing, and account retention.
– Regular reporting to Team Lead, Sales Manager, and company founders.
– Deep product knowledge across multiple solutions: POS, QR Ordering, SOK, KDS, Loyalty App, Integrations, CCTV, and hardware.
– Market Analysis, strategy implementation & monitoring. SEO, SMO & GEO strategy formation, execution and monitoring.
– Product design, Branding strategy execution & monitoring.
– Social media advertising content creation.
– Business setup, collaboration with third-parties for revenue growth.
– Production process, design, planning, cost control, budgeting, analysis & reporting.
Add work education to your profile. (optional)
– Strategic mgmt.
– Marketing Strategy
– Business Proposal
– Entrepreneurship
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.