Profile of Wai Keong Cheong

Wai Keong Cheong Backend Software Developer
33 years experience 0 projects worked Malaysia
RM150.00 /hr RM0 earned
API

Senior Backend Engineer | Go | Linux | Networking | Distributed Systems | SIP/VoIP

30+ years of software engineering experience, with extensive recent experience building and maintaining backend systems in Go.

Core skills:

  • Go / Golang backend development

  • Linux systems and production troubleshooting

  • REST APIs and backend services

  • Concurrent and stateful backend systems

  • Distributed systems and high-availability services

  • TCP/IP, networking and network services

  • SIP / VoIP / Asterisk / telephony systems

  • Redis and PostgreSQL

  • Docker and AWS

  • Multi-tenant SaaS systems

  • API integrations and third-party services

  • Performance, reliability and production debugging

  • AI/LLM, speech-to-text, text-to-speech and machine translation integrations

Experienced working with existing production codebases, investigating difficult operational problems, implementing features, and taking ownership of backend systems from development through production.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Analyst Programmer

    MBf Information Services

    October 1993 - August 1995

    Part of development group working on client server based back teller system.
    Developed programs in C/C++ on Windows and SCO UNIX. Part of system and network administration team.
    Assistant Database Administrator.

  • Analyst Programmer

    Time Quantum

    August 1995 - December 1996

    Developed GUI front end applications for telephony network management system using
    C++ with Motif on SUN and HP UNIX platform. Developed applications using HTML.

  • System Consultant

    LHS Sdn Bhd

    December 1996 - January 1998

    Develop and maintain GSM mobile phone charging and billing system.
    Product is developed using C on HP/UX

  • Development Engineer

    Comverse Network Systems

    February 1998 - October 2005

    – Develop and maintain telephony voice mail system.
    – Design, develop and maintain telephony conference call system.
    – Products are developed in C/C++ on SCO Unix

  • Senior Application Consultant

    Planet PSG

    October 2005 - November 2006

    Design, develop and maintain Caller Ring Back Tone System.
    Develop and deployed applications for Caller Ring Back Tone System. Applications are developed in C++, Java, Javascript and Oracle in Sun Solaris

  • Team / Technical Lead

    Nokia Siemens Networks / Nokia Solutions and Networks

    December 2006 - June 2014

    • Led development of high-availability C based HLR and X.500/LDAP-based subscriber data platforms used by global telecom operators.
    • Maintained large-scale distributed backend systems and provided Tier-4 production support for mission-critical deployments.
    • Led feature development, defect resolution and automated test framework improvements across Linux and Solaris environments.

  • Senior Software Developer

    Cention Sdn. Bhd

    August 2014 - April 2026

    • Developed and maintained Go backend services for a cloud-based customer communications platform.
    • Designed backend components supporting SIP call routing, IVR, recording, monitoring, statistics and real-time telephony workflows.
    • Integrated and evaluated speech recognition, language translation, text-to-speech and LLM services to support multilingual communications features and automated call classification workflows.
    • Migrated legacy single-tenant platform into a multi-tenant SaaS architecture on AWS.
    • Developed and maintained SMPP messaging services including throttling, retry handling and delivery tracking.
    • Developed integrations with external CRM and telephony providers.
    • Built diagnostic utilities and log analysis tools to investigate and resolve production issues in AWS environments.
    • Frequently entrusted to independently investigate and resolve critical production incidents.

Education

  • Bachelor of Science, Computer and Information Science

    University of South Alabama, Mobile, Alabama, United States of America

    September 1991 - August 1993

    Graduated cum laude