Profile of YI LING NG

YI LING NG E-Commerce Sales & Customer Service
6 years experience 0 projects worked Malaysia
RM0 earned
BookkeepingContent WritingCopywritingCustomer Service

Profile

Customer Service & Sales professional with 4+ years of experience in e-commerce (Shopee, Lazada, TikTok

Shop). Strong in customer handling, issue resolution, and sales conversion.

Skills

• Customer Support & Retention

• Sales Conversion (Upselling & Closing)

• E-commerce Platforms: Shopee, Lazada, TikTok Shop

• Basic Data Analysis & Content Creation

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Customer Service & Sales

    Bonnie Monique Sdn Bhd

    January 2021 - December 2023

    • Managed customer inquiries across Shopee, TikTok, Lazada, WhatsApp, and Facebook
    • Handled pre-sales and after-sales issues effectively
    • Guided customers to improve purchase conversion

Education

  • Senior Middle Level

    Sekolah Menengah Chung Hua (PSDN) Klang

    January 2015 - November 2020

    Senior Middle Level (UEC)