Profile of Hasznur Iman Putri Binti Mohd Hashim
Hasznur Iman Putri Binti Mohd Hashim Trust & Safety Specialist RM10.00 /hr RM0 earned
Administrative SupportAI TrainerCustomer Service
Content Moderation & Trust & Safety
- Content Moderation
- Content Review
- Policy Enforcement
- Community Guidelines Compliance
- Trust & Safety Operations
- Risk Assessment
- Escalation Handling
- Sensitive Content Review
- Quality Assurance
Customer Service
- Customer Support
- Complaint Resolution
- Customer Relationship Management
- Parcel Tracking Support
- Order Processing
- Service Recovery
- Customer Communication
Communication & Soft Skills
- Corporate Communication
- Team Collaboration
- Interpersonal Communication
- Problem Solving
- Decision Making
- Adaptability
- Crisis Management
- Attention to Detail
- Analytical Thinking
Technical Skills
- Microsoft Word
- Microsoft Excel (Basic)
- Microsoft PowerPoint
- Data Labelling
- Content Classification
- Policy Interpretation
- Incident Escalation
- Reporting & Documentation
Languages
- Malay (Native)
- English (Fluent)
- Mandarin (Intermediate)
Achievement
- Achieved Top Performance in the Labelling Department (YouTube Division)