I help businesses turn messy processes and know-how into clear, professional documentation their teams can actually use.

With a background in product development and operations, I specialize in creating:

I understand what makes documentation actually get used — not just filed away. My work is…

I am an IT Technical Support Engineer with hands-on experience in system support, networking, database troubleshooting, server administration and end-user technical support.

My experience includes troubleshooting Windows and Linux environments, network connectivity, SQL and Oracle database checks, VMware virtual infrastructure, hardware issues, remote support and general system maintenance.

I am comfortable investigating technical problems systematically, identifying the root cause and providing clear documentation of the solution.

Services I can assist with…

I create SEO-friendly websites, engaging content, and effective digital marketing strategies that help businesses attract more customers and grow online.

Administrative & Virtual Assistant | Data Entry | Customer Support

I’m a dedicated Administrative and Virtual Assistant professional with over 5 years of experience in administration, operations, finance, logistics, and customer service.

I can assist with:

Customer service and CX operations professional with 10+ years of experience across global markets (APAC, LATAM, EU). I specialize in building support teams, designing training and quality assurance frameworks, and improving key metrics like CSAT, FCR, and AHT.

I’ve led teams of up to 30 people, managed hybrid/24-7 support operations across multiple countries, and developed onboarding and coaching programs that reduce ramp-up time and boost performance.

I’m available…

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Pramela Amasi

7-12-7 Phase 2 Pantai Hillpark, Jalan Pantai Murni 1,59200 Kuala Lumpur (+6019) 4103317 pramela.amasi@outlook.com | https://www.linkedin.com/in/pramelaamasi/

CAREER PROFILE

▪ Close to 20 years in Talent Acquisition across diverse industries: including Advertising, PR & Communications, Digital, Financial Services & Banking, Manufacturing, Pharmaceutical, Healthcare, Construction, Shipping, Telecommunications, FMCG, Automotive, Property, and Management Consulting

▪ Agency and in-house experience with extensive exposure to APAC and global markets.

▪ Specialized in FMCG hiring for business-critical and senior leadership roles in…

I have experience in designing things such as making a poster

I’m a content specialist with extensive experience in branding, social media and web campaigns with business analyst skills. 

I am a Diploma in Information Technology (Software) student with a strong interest in website development, application development, IT support, and digital solutions. I enjoy helping businesses turn their ideas into professional and user-friendly websites and applications.

I have hands-on experience in IT support and troubleshooting, including Windows installation and configuration, hardware and software troubleshooting, Microsoft 365, printer and scanner setup, networking, remote support, and helpdesk support.

I am also developing my skills in web and application development, including…

Amaniq Technologies is a modern software development company specializing in AI, Cloud Infrastructure, Cybersecurity, Web Applications, Mobile Apps, DevOps, and Digital Transformation. We help startups, enterprises, and growing businesses build secure, scalable, and intelligent technology solutions using modern engineering practices and cloud-native architectures.