Contact Centre Representative

Project Desciption

Job Details:

• This will be for inbound call centre for services and sales especially for Malaysia and Singapore market 
• Australia and Bermuda also handling inbound call but more into services and complaints

Technical Requirements:

• Proficient in speaking in Mandarin and English
• Able to work on a rotational shift, weekend and public holidays if assigned to work on that day – Shift will be fix for every 3 months with 24hours rotation with 11 gazetted PH
• 5 working days per week with 2 consecutive rest day off – Rest day can be on weekend or weekdays
• Comfortable to speak and assists both, local and international customers coming from Singapore, Australia & Bermuda