Technical Business Analyst

Projects vary, but typically will have you:

• Solve real-world business problems, considering technical, financial, and operational constraints.
• Work with clients to define end to end user journeys that form part of the solution blueprint.
• Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.
• Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution.
• Deliver tailored presentations to effectively showcase the achievements and milestones to various stakeholders.
• Contribute to our methodology to help us do things faster and better.

Skills and experience

Our ideal candidate will put the analysis into analyst. You should:

• Leverage your exceptional communication skills when working with customers to understand a problem statement.
• Recognise the additional detail and clarity required for a solution design, and quickly work to close these gaps.
• Be able to work within the constraints to define a detailed, complete, and implementable solution. This will breakdown the solution components, what each component does and how it does it.
• Summarise your solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback, approvals and move into implementation.
• Be able to manage client expectations through workshop and feedback sessions.
• Work as part of a team and independently when required
• Be a mentor and lead a team of budding solution designers

Desirable:

• Hands on experience in coding. For instance, when to use global and local variables, and the concept of object oriented programming.
• Experience working as a vendor.
• Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
• Knowledge in the telco pricing/billing domains.

Interested? visit official website to submit your CV.